To our valued patients:
As you may be aware, Governor Ducey has issued an executive order requiring that all non-essential or elective dental procedures be postponed until the emergency posed by the COVID-19 crisis has abated. The determination as to what is “non-essential” is left with the dentist, and we have elected to follow the definitions provided by dental councils and regulatory bodies in the US and around the world, including the American Dental Association and the Centers for Disease Control and Prevention.
The consensus currently is that the following are “non-essential” procedures: tooth fractures not involving any pain; replacement of certain crowns; the placement of laminates and veneers; bleaching and other cosmetic procedures; some orthodontic procedures; certain denture issues; and other procedures that can be delayed without risk to the current or future health of the patient. Procedures required in order to address pain or infection, procedures necessary to prevent permanent dysfunction or impairment of the mouth or teeth, procedures necessary to maintain the staging of treatment are NOT “non-essential.” We believe that many of the patient procedures we perform are NOT “non-essential.”
In addition, we will be utilizing reusable gas masks during substantially all procedures and we will not be using personal protective equipment such as disposable masks in short supply or in danger of becoming unavailable to physicians treating COVID-19 patients. Accordingly, we intend to proceed with patient appointments except for those falling in the category of “non-essential”. Nonetheless, if you believe that the procedure for which you are scheduled in the next two to four weeks may be deemed “non-essential,” we are happy to re-schedule you.
We will contact you soon to reschedule routine hygiene appointments. If you are already scheduled for an urgent issue, we will contact you the day before your appointment to discuss your health status, health screening protocols, and confirm whether the appointment should be kept. Of course, please call us right away if you have a dental emergency or need immediate care.
In addition to following the usual Standard Precautions, we are implementing some changes to ensure the safety of our patients as well as our team members, which include the following. Modification to the following will be posted on our website, https://tucsonbiodentistry.com/
- Upon arrival, you will be asked to wash/ sanitize your hands.
- You will be taken to an operatory immediately upon entering the office.
- Your temperature will be taken.
- Once you have been brought to your operatory, you will be given a pre-procedural ozone rinse to be used prior to beginning your treatment.
- Staff will be wearing gas masks for any procedure producing “liquid spray” outside the mouth.
- An ozone gas generator is being run in each operatory between patients for 20-30 minutes. The windows are then opened and a fan is used to move fresh air into the room.
- All high touch surfaces in common areas will be disinfected routinely throughout the day.
- We will be using multiple exits to prevent patient interaction and respect social distancing.
- If it makes you more comfortable to wait in your car, you have the option of calling us to alert us of your arrival.
- Please cancel / reschedule your dental appointment if you don’t feel well. We will reschedule any appointments as needed.
- We ask that only well patients and necessary caregivers present for appointed procedures.
The safety and well-being of our patients continues to be our primary concern. We will continue to monitor the status of COVID-19 nationally and within our community and keep you up-to-date regarding our plans to reopen for business as usual.
I urge you to contact us if you have any questions or concerns. We can be reached by phone at 520-326-0082
or by email to firstname.lastname@example.org
and we will respond as soon as we can.